I was so impressed with how smoothly the process went. I am really happy with the service I receive from Grove. Another company I used to order from really neglected me after the setup and never called about resupply. Grove has an excellent follow-up program. I also really appreciate the wireless modem because it makes me feel cared for and supported.
– Alameda patient
I so appreciate a call from a live person to remind me to update my supplies. Grove has excellent customer service which I why I’m a long time patient of theirs.
– San Francisco patient
I was really impressed by how committed Grove has been to making sure my settings are correct and that my machine is working smoothly. At first I was miserable with the transition and Grove stepped in to make it alright for me immediately.
– Daly City patient
My doctor sent my prescription to another company but I knew Grove had superior customer service because my husband is also a patient. I called my doctor to make sure my prescription was sent to Grove. I continue to be very happy with the care and support I received beyond the initial appointment.
– Pleasanton patient
Grove is very thorough and helpful. They make sure my settings are correct, explain about resupplying and insurance, and routinely demonstrate that they care about me with follow-up.
– Concord patient